Remote Help Desk Solutions and Remote PC Diagnostic Software

Lite PC Diagnostics
(Home-User Windows Version)
Novice PC Diagnostics
(PC Hobbyist -DOS & Windows Lite Versions)
Burn In PC Diagnostics
(PC Manufacturing - DOS, USB,
Windows & NIC Versions)
Professional Suite PC Diagnostics
(PC Maintenance - DOS, USB,
Windows & NIC Versions)
Professional with Remote PC Diagnostic
(Ideal Bundled Product for Help Desk
Hardware Troubleshooting, Repair &
Support - Windows Version)
USB Test
(USB Diagnostics DOS Version)
NIC Test
(Network Card Diagnostics for Windows)
FlipPOST ISA & PCI
(Motherboard Test Card)
Laptop PCI & Printerport
(Motherboard Test Card)
LoopBack Test Plugs
(Serial / Parallel Port Testing)

PC Diagnostics & IT Kits

Professional Technicians Kit (PC Maintenance)
(DOS, USB, Windows, NIC Versions, 2 Motherboard
Test Cards, LoopBack Test Plugs & Carry Case)
Master Technicians IT Kit (PC Repair)
(DOS, USB, Windows, NIC, 2 Motherboard Test
Cards, Data Recovery & Cloning, LoopBack Test
Plugs & Carry Case)

Data Recovery & Drive Cloning

Media Tools™ Media Data Recovery

Free Demo Downloads

Information Request

It is with great relief and gratitude that I can report successful tests of both controller and client software prior to rollout on our remote support system. Without your timely assistance on what was a curious issue with installshield and issued serial numbers we would have lost a valuable contract where (as is the norm), the client had left issues to the penultimate minute before seeking assistance.

Your PCDiag Pro software has already proven itself useful with our test machines; with difficult-to-diagnose issues being readily identified.

Deploying this software (where required), in combination with our VPN remote access system, guarantees that maintaining and running diagnostics will ultimately be more time & cost effective in orders of magnitude for our organisation, especially where the alternative would be to dispatch a field engineer literally thousands of kilometers into some of the most remote areas of Outback Australia.

There is a tendency to forget (even here), that within these vast areas of terrain ranging from desert to rainforest, where only corporate entities have the resources to fund IT support programs, there also live families. These families often only link to the outside world is by Satellite communications, where their children are educated on computers via the internet.

In the past, these families have had to resort to literally ‘flying out’ their machine or ‘flying in’ a field engineer when something goes awry with this valuable educational tool: A cost that some families can now barely afford due to the ‘economic disaster’ that was our recent record-breaking drout.

Thankfully, due to your efforts and your excellent products, PC support for these people is now financially viable.

Support, thank you for your prompt follow up and excellent service on PC Diagnostics Lite. As you know, my PC crashed last weekend and getting everything back in running order was quite a task.

I have been pleased with the performance of your program, and its modest price. Moreover, I am quite impressed with your desire to provide outstanding support to your customers.

As a retired Sr VP/General Mgr of Equifax's marketing research arm, Elrick & Lavidge, I remember a number of studies for major firms dealing with the issue of customer satisfaction. I would immediately classify you and your firm in the top two percent of companies actually dedicated to the needs and satisfaction of your customers.

PC Diagnostics Software

Professional ( Ideal for Bundling ) Remote Help Desk & Remote PC Hardware Diagnostic:

Windows version to be utilized as a standalone(Professional PC Diagnostic & Repair Tool) or use it as a (Remote Help Desk Technicians PC HardwareTroubleshooting Software).

PC Diagnostics Windows Professional Remote Hardware Diagnostic Software: