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PC-Diag Burn-In Frequently Asked Questions

Questions:
   »   What operating systems are compatible with PC-Diag Burn-In?
   »   Why should I use both applications?
   »   How do I run the DOS version?
   »   My computer does not boot in DOS mode, it always starts in Windows?
   »   What is the level of technical support that PC-Diag offers?
   »   What should I do if I lost or never received my product activation serial number?
   »   Where can I find detailed information about the product?
   »   What are the components that I can test using PC-Diag Burn-In?
   »   What are the Burn-In features?
   »   Does PC-Diag Burn-In allow me to perform batch testing?
 

PC-DIAG DOS Quick Reference Guide    

Q:   What operating systems are compatible with PC-Diag Burn-In?
PC-Diag Burn-In is composed of two individual applications: one is designed for Microsoft Windows and one is a DOS based diagnostic application.
Q:   Why should I use both applications?
None of the above applications can perform a full test of your system. The Windows application has some limitations because of the operating system restrictions. The DOS version is limited because the components cannot be tested without drivers. Together, the two applications offer a complete range of tests for an impressive list of components.
Q:   How do I run the DOS version?

If you have created the special floppy drive, you have to reboot your system and have the floppy inserted.

If you have the CD you have to insert your CD and then reboot your system.

If you have a USB Flash Drive you have to insert your Drive and then reboot your system. If the computer starts in Windows, then you have to restart your computer and edit your BIOS information (usually press DEL while booting). Here you have to set the boot order. Put your USB Drive as first boot device.

Q:   My computer does not boot in DOS mode, it always starts in Windows?
Make sure you have the special floppy disk in your unit and then restart. If the computer starts in Windows, then you have to restart your computer and edit your BIOS information (usually press DEL while booting). Here you have to set the boot order. Put Floppy Drive as first boot device.
Q:   What is the level of technical support that PC-Diag offers?
At PC-Diag we strive to offer best technical support not to mention all our products come with life time technical support.
Q:   What should I do if I lost or never received my product activation serial number?
Please go to http://www.pc-diagnostics.com/support.shtml and fill out a trouble ticket, your serial number will be retrieved and e-mailed to you.
NOTE: Your product registration number will be forwarded to you at the email address you enter on your order form shortly after your purchase. Please check your INBOX first for your activation number and then your SPAM doublesquares next if you can't find it, especially if you are using AOL, HOTMAIL, YAHOO, EARTHLINK or any similar addresses.
 
Q:   Where can I find detailed information about the product?
Please go to http://www.pc-diagnostics.com/pc_diagnostics_tools/pc_certify_burn_in.shtml
Q:   What are the components that I can test using PC-Diag Burn-In?
The list of components includes processors, memories, hard drives, CD/DVD drives, floppy drives, video cards, sound cards, network cards, modems, USB, serial and parallel ports, keyboards, mice, joysticks and much more.
Q:   What are the Burn-In features?
Please go to http://www.pc-diagnostics.com/pc_diagnostics_tools/pc_certify_burn_in.shtml
Q:   Does PC-Diag Burn-In allow me to perform batch testing?
Yes, PC-Diag Burn-In can perform batch testing and you can configure not just what tests to run but configure a large number of parameters: log files, number of passes, how to treat errors.   versions.

 

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