<pcdiagpro/pcdiagprofaq>

Lite PC Diagnostics
(Home-User Windows Version)
Novice PC Diagnostics
(PC Hobbyist -DOS & Windows Lite Versions)
Burn In PC Diagnostics
(PC Manufacturing - DOS, USB,
Windows & NIC Versions)
Professional Suite PC Diagnostics
(PC Maintenance - DOS, USB,
Windows & NIC Versions)
Professional with Remote PC Diagnostic
(Ideal Bundled Product for Help Desk
Hardware Troubleshooting, Repair &
Support - Windows Version)
USB Test
(USB Diagnostics DOS Version)
NIC Test
(Network Card Diagnostics for Windows)
FlipPOST ISA & PCI
(Motherboard Test Card)
Laptop PCI & Printerport
(Motherboard Test Card)
LoopBack Test Plugs
(Serial / Parallel Port Testing)

PC Diagnostics & IT Kits

Professional Technicians Kit (PC Maintenance)
(DOS, USB, Windows, NIC Versions, 2 Motherboard
Test Cards, LoopBack Test Plugs & Carry Case)
Master Technicians IT Kit (PC Repair)
(DOS, USB, Windows, NIC, 2 Motherboard Test
Cards, Data Recovery & Cloning, LoopBack Test
Plugs & Carry Case)

Data Recovery & Drive Cloning

Media Tools™ Media Data Recovery

Free Demo Downloads

Information Request

PC-Diag Professional Frequently Asked Questions

Questions:

» What operating systems are compatible with PC-Diag Professional?

» Why should I use both applications?

» How do I run the DOS version?

» My computer does not boot in DOS mode, it always starts in Windows?

» What is the level of technical support that PC-Diag offers?

» What should I do if I lost or never received my product activation serial number?

» Where can I find detailed information about the product?

» What are the components that I can test using PC-Diag Professional?

» What are the Professional features?

» Does PC-Diag Professional allow me to perform batch testing?

PC Diag DOS Quick Reference Guide How to make a Selfboot Windows CD

Q: What operating systems are compatible with PC-Diag Professional?

PC-Diag Professional is composed of two individual applications: one is designed for Microsoft Windows and one is a DOS based diagnostic application.

Q: Why should I use both applications?

None of the above applications can perform a full test of your system alone. The Windows application has some limitations because of the operating system restrictions. The DOS version is limited because the components cannot be tested without drivers. Together, the two applications offer a complete range of tests for an impressive list of components.

Q: How do I run the DOS version?

If you have created the special floppy drive, you have to reboot your system and have the floppy inserted.

If you have the CD you have to insert your CD and then reboot your system.

If you have a USB Flash Drive you have to insert your Drive and then reboot your system. If the computer starts in Windows, then you have to restart your computer and edit your BIOS information (usually press DEL while booting). Here you have to set the boot order. Put your USB Drive as first boot device.

Q: My computer does not boot in DOS mode, it always starts in Windows?

Make sure you have your media in your unit and then restart. If the computer starts in Windows, then you have to restart your computer and edit your BIOS information (usually press DEL while booting). Here you have to set the boot order. Put Floppy Drive as first boot device.

Q: What is the level of technical support that PC-Diag offers?

At PC-Diag we strive to offer best technical support not to mention all our products come with life time technical support.

Q: What should I do if I lost or never received my product activation serial number?

Please go to http://www.pc-diagnostics.com/support.shtml and fill out a trouble ticket, your serial number will be retrieved and e-mailed to you. PLEASE SEE BELOW!

NOTE: Your product registration number will be forwarded to you at the email address you enter on your on-line order form shortly after your purchase. Please check your INBOX first for your activation number and then your SPAM folders next if you can't find it, especially if you are using AOL, HOTMAIL, YAHOO, EARTHLINK or any similar addresses.

Q: Where can I find detailed information about the product?

Please go to http://www.pc-diagnostics.com/pc_diagnostics_tools/pc_diagnostics_pro.shtml

Q: What are the components that I can test using PC-Diag Professional?

The list of components includes processors, memories, hard drives, CD/DVD drives, floppy drives, video cards, sound cards, network cards, modems, USB, serial and parallel ports, keyboards, mice, joysticks and much more.

Q: What are the Professional features?

Please go to http://www.pc-diagnostics.com/pc_diagnostics_tools/pc_diagnostics_pro.shtml

Q: Does PC-Diag Professional allow me to perform batch testing?

Yes, PC-Diag Professional can perform batch testing and you can configure not just what tests to run but configure a large number of parameters: log files, number of passes, how to treat errors. versions.

PC Diagnostics Software

PC-Diag Professional Frequently Asked Questions

Diagnostics & Trouble Shooting Software Tools Data Recovery Drive Cloning & Utilities

PC Diagnostics Software

PC-Diag Professional Frequently Asked Questions

Diagnostics & Trouble Shooting Software ToolsData RecoveryDrive Cloning & Utilities

Diagnostics & Trouble Shooting Software Tools Data Recovery Drive Cloning & Utilities