PC Diagnostics Software

                                 
 PC-Diag Support:

  Support Hours: Hours: 8:30 AM to 5:30 PM Mon - Fri (EST)

Trouble Ticket: Before filling out a Trouble Ticket please be sure you have read all the documents included with your order and the support page below in full. The answers regarding 99% of your issues with Software Authorization, Serial Numbers, CD and USB Drive Booting or Motherboard Test Card info can be found on this page.

If you couldn't find the answers to your questions on this page or in our FAQ's you'll need to fill out a  Trouble Ticket . Please be sure to include as many details as possible incomplete Trouble Tickets make it extremely difficult for us to troubleshoot your problem. We require completed reports in order to assist us in expediting your inquiry.

If you are reporting a problem regarding , SUPPORT, SHIPPING OR CUSTOMER SERVICE! PLEASE  CLICK HERE >TROUBLE TICKET 

VERY IMPORTANT: YOU WILL NEED TO SET UP AN ACCOUNT IF YOU HAVEN'T DONE SO ALREADY IN OUR SECURE CART IN ORDER TO PLACE A TROUBLE TICKET.

PC-Diag Software & Hardware Manuals & FAQ's

PC-Diag Software Quick Start Guides

PC-Diag Windows Quick Reference Guide 10110

http://www.pc-diagnostics.com/documents/PCD_WIN_Quick_Reference_Guide_10110.doc

PC-Diag DOS Quick Reference Guide 10110

http://www.pc-diagnostics.com/documents/PCD_DOS_Quick_Reference_Guide_10110.doc

PC-Diag Software Getting Started Registration & Activation

PC-Diag Windows Getting Started Registration & Activation 10110

http://www.pc-diagnostics.com/documents/PCDiag_WIN_Getting_Started_Registration_and_Activation_10110.doc

PC-Diag DOS Getting Started Registration & Activation 10110

http://www.pc-diagnostics.com/documents/PCDiag_DOS_Getting_Started_Registration_Activation_10110.doc

PC-Diag Software Manuals

PC-Diag Test Manual

PC-Diag DOS Manual 10110

http://www.pc-diagnostics.com/documents/PCD_DOS_Manual_10110.doc

PC-Diag Windows Manual 10110

http://www.pc-diagnostics.com/documents/PCD_Win_Manual_10110.doc

Below are several examples of how to change your boot order.

How to set your BIOS to Boot from a CD or USB Flash Drive

How to set your BIOS to Boot from a USB Drive

http://www.pc-diagnostics.com/documents/SETTINGTHEBOISTOBOOTFROMAUSBDRIVE.doc

U-Tube Videos How to change your PC'S Boot Order

How to change your computer's boot order
http://www.youtube.com/watch?v=_kPfcyrwLas&feature=related

Change Boot Order and Boot from a CD/DVD
http://www.youtube.com/watch?v=smL4hDBrN2A&feature=related

How to set your BIOS to Boot from a CDROM

http://www.hiren.info/pages/bios-boot-cdrom

How to Create a Bootable Windows CD

http://www.nu2.nu/pebuilder/

Cable Tester Manual

CableTester Manual.pdf

http://www.pc-diagnostics.com/documents/NS-468CableTesterManual.pdf

How to build Serial & Parallel Port test plugs

Loop Back Plugs Diagram

http://www.pc-diagnostics.com/pc_diagnostics_tools/pc_certify_loopback_plugs.shtml

Motherboard test card Manuals & Post Code URLS

LapTop Printer Port / Mini-PCI Motherboard Test Card Manual

http://www.pc-diagnostics.com/documents/Mini-PCIandLPTEL-2Manual.doc

Desktop FlipPOST ISA / PCI Slot Motherboard Test Card Manual

http://www.pc-diagnostics.com/documents/FlipPostManual2.doc

Laptop Mini-PCI- Express Motherboard Test Card Manual

http://www.pc-diagnostics.com/documents/MiniPCI-Emanual.doc

PLEASE COPY AND PASTE THESE URL'S BELOW INTO YOUR BROWSER FOR INFORMATION ON ADDITIONAL POST CODES NOT FOUND IN OUR MANUALS.

If your code is NOT LISTED in our manual, chances are you have a newer motherboard. Visit the manufacture of your BIOS and download the manual of your BIOS direct. In most cases, where the last post code is displayed on the POST card is generally the problem area.

> AMI Bios: http://www.ami.com/

AMI Post Code PDF Link:

http://www.ami.com/support/doc/AMIBIOS8_Checkpoint_and_Beep_Code_List_PUB.pdf

> Award Bios: http://www.phoenix.com/en/Home/default.htmAward Post Code PDF Link:

http://www.phoenix.com/NR/rdonlyres/320A0046-F6B2-41F8-8DEE-1CD7D4B78F12/0/biosawardpostcode.pdf

> BioStar Bios: http://www.biostar-usa.com/

IMPORTANT: For additional post codes not listed in our test card manuals: Please be sure to research your BIOS maker and know the VERSION of the BIOS that you are troubleshooting. If you are working with AWARD bios, then you need to visit the AWARD web site and download the post code manual provided DIRECTLY from the manufacture. Manufacturers normally have the downloads broken down into revision number, AWARD version 3.5 post code manual etc…, your manufacture will have a better explanation of the problem and code that is displayed on the test card.

NOTE: The codes that are displayed on the test cards are not codes that we programmed into the test cards, the codes you see displayed come directly from the BIOS manufacturer.

For the most Frequently Asked Questions (FAQ) which provide answers to the most common questions our customers have regarding our products usability.

For On line PAY-PAL Orders: When your transaction was completed, a receipt for your purchase should have been emailed to you. You may log into your account at www.paypal.com/us to view details of this transaction.

For Shipping Inquires: All on-line orders received before 3:00pm EST (EDT) will be shipped the same business day. Orders shipped within the USA should be received in 2 to 3 business days.

For Non Technical Issues, Customer Service, use our online Feedback Form.:

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